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Hotel · Vienna · Vienna (Area)

Pertschy Palais Hotel

An 18th-century palais on Habsburgergasse, steps from the pedestrian centre and the Hofburg.

  • Central Innere Stadt location
  • Generous breakfast buffet
  • Quiet courtyard rooms
8.2 Great 5927 reviews Booking.com 8.2 · 5927 reviews

About

Pertschy Palais Hotel

Pertschy Palais Hotel occupies an elegant 18th-century building on Habsburgergasse, in Vienna's first district. The location puts you within easy walking distance of the Hofburg, the cathedral, and the pedestrianised shopping streets around the Graben. The property preserves its historic character, with high ceilings and period details, while offering modern comforts like free Wi-Fi, a 24-hour reception, and an airport shuttle on request.

The hotel provides a range of room types, from single rooms to family doubles and suites. Guests consistently single out the breakfast, described as both generous and delicious, and the staff's welcoming, attentive service. The building's courtyard rooms offer a quiet retreat from the city bustle, though common areas are noted as slightly dated.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Exceptional central location — The hotel sits on Habsburgergasse in the Innere Stadt, within walking distance of the Hofburg, the cathedral, and the main shopping streets. Guests repeatedly call the location 'excellent' and 'super'.
  • Highly praised breakfast — Reviews describe the breakfast as 'luxurious', 'generous', and 'delicious', with a buffet that keeps guests energised for the day.
  • Friendly, helpful staff — Guests appreciate the warm welcome and attentive service, from helping with SIM cards to assisting with bags after checkout.
  • Quiet rooms despite central setting — Courtyard rooms are noted as very quiet, offering a peaceful retreat from street noise while remaining in the heart of the city.
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Worth weighing

3 to weigh
  • Rooms and cleanliness lag other areas — While the location and dining score high, the rooms and cleanliness rating is lower, suggesting some guests find the accommodation dated or less polished.
  • Common areas need updating — One guest notes that although the building is interesting, the common areas could use a refresh.
  • Price for the class — Rates start from £647 per night, which is high for a 4-star hotel, and the price and service rating of 7/10 suggests value for money is not a standout.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe King Suite

  • 1 King-size bed

Deluxe Single Room

  • 1 Single bed

Deluxe Suite

  • 1 King-size bed
  • Shower
  • Heating

Family Double Room

  • 1 Double bed,1 King-size bed
  • Shower
  • Heating

Deluxe Double Room

  • 1 King-size bed,2 Single beds,1 Double bed
  • Shower
  • Heating

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • 24-hour reception
  • Express check-in/ -out
  • Lift
  • Luggage storage
  • Safe deposit box
  • No smoking on site

Parking & transport

  • Parking
  • Electric vehicle charging station
  • Paid airport shuttle

Food & drink

  • Coffee shop
  • Special diet menus

Services

  • Laundry
  • Tours/Ticket assistance
  • Fax/Photocopying

Room amenities

  • Mini-bar
  • Flat-screen TV
  • Free toiletries
  • Electric kettle
  • Heating
  • Sitting area

Families & pets

  • Cots
  • Pets allowed
  • Pet amenities available

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.2
Great 5927 reviews

Guest-rated 8.2/10 from 5,927 reviews

Booking.com · 8.2 · 5927 reviews
Rooms and cleanliness6.0
Location9.0
Dining8.0
Price and service7.0
8.2Verified guest

“This is a pleasant hotel with free Wi-Fi, luggage storage, and a 24-hour reception. The staff even helped me get a SIM card on my first visit. I'd recommend it for a comfortable stay, and I'll be back for Christmas.”

8.2Verified guest

“The staff were welcoming and happy to help with any request.”

8.2Verified guest

“Excellent service and an elegant atmosphere. The rooms were perfectly quiet, and offered both separate beds and a romantic design.”

8.2Verified guest

“The location near the Hofburg is great, just steps from the pedestrian centre and the cathedral. The room was spacious and clean, and the breakfast had plenty of options. The staff were very friendly and helped with our bags after checkout. A fantastic experience.”

8.2Verified guest

“Breakfast is luxurious, the location couldn't be better, and the service is good.”

8.2Verified guest

“The classic queen room was brand new with a good bed. The staff were really helpful. Being right at the Graben was excellent, with the main shopping street and other shops all around.”

04 — Location

Getting around Vienna

The property sits in Vienna.

Innere Stadt: The hotel is in the first district, Vienna's historic core. The Hofburg and the cathedral are within easy walking distance, and the pedestrian-friendly streets around the Graben offer shops and cafés.

Around the hotel: Habsburgergasse leads directly towards the Graben, one of the city's main shopping streets, with plenty of restaurants and sights on foot.

Habsburgergasse 5, Vienna, Vienna (Area), 1010, Austria

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
53 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 until 23:59, and check-out is by 11:00.

Is parking available?

Yes, parking is available on site, and there is also an electric vehicle charging station.

Are pets allowed?

Yes, pets are allowed, and pet amenities are available.

Does the hotel offer an airport shuttle?

Yes, a paid airport shuttle is available.

Is there a 24-hour reception?

Yes, the hotel has a 24-hour reception, as well as express check-in and check-out.

What amenities are in the rooms?

Rooms include a mini-bar, flat-screen TV, free toiletries, an electric kettle, and heating. Some rooms also feature a sitting area.

Nearby

Other top-rated stays in Vienna

Want a different style or budget? Here are more highly-rated options in the area.

8

Hotel Boltzmann

Guest-rated 8/10 — among the top stays in Vienna.

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8.7

Hotel Ambassador

Guest-rated 8.7/10 — among the top stays in Vienna.

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The bottom line

A well-located palais hotel that delivers on its core promises: a central address, a generous breakfast, and a welcoming team. If you value period charm and convenience over brand-new interiors, it is a strong choice.

8.2Best for first-time visitors who want to wake up in the middle of Vienna's old town.

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